Welcome to Online Digital Trade
Overview
Welcome to Online Digital Trade. Our goal is to offer products from major brands, without overcharging our customers, with fast delivery as well as an option to pick up in store, and 30-day-returns. We will also be offering some technical support, as well as tutorials and informational articles right on our website, soon so that you do not have to go elsewhere to find general setup and troubleshooting guides regarding the products found on our catalog.
Here are the options for contacting us:
· Use our contact form
· Mail a letter to 18501 Pines Blvd Suite 3014, Pembroke Pines, Florida 33029, United States
· Contact our administration department by sending an email at [email protected]
· Contact our customer service department by sending an email to [email protected]
· Contact our sales department by sending an email to [email protected]
What we believe
We believe in the idea that people should have the option of buying high quality products from the major technology brands at fair prices, usually close to the manufacturer’s suggested retail price (also called MSRP). Also, we believe that customers should not have to deal with spam emails and lots of advertisements. That is why we have designed our online store to be easy to use, have a smooth purchasing process, and have no intrusive adds.
How we handle and protect your personal information
Your privacy and security are among our highest priorities, that is why we do not use trackers to monitor your browsing activity outside of our online store and only collect necessary information required for processing orders, improving your experience on our website, and preventing fraud and other illegal activities. We offer our customers the ability to pay using a credit or debit card through our website, as well as the ability to use PayPal Checkout instead for processing the payment if they choose to do so by selecting the PayPal option during the checkout process. We use TLS, the successor of SSL to secure the transfer of information between your computer or mobile device and our servers using various encryption algorithms to protect data from being spoofed or stolen while in transit. We update our website every 6 to 8 weeks with bug fixes and security patches provided by Prestation and we will be implementing additional security measures in the future to further reduce spam and improve security. Visit our legal section to learn more.
Business customers
You can choose to sign up as a business customer by providing your company name and EIN or reseller number on the registration form. Business customers are allowed to access additional payment options such as the ability to pay by check or wire transfer during the checkout process, as well as other business only benefits that will be coming soon such as volume discounts. When creating a business customer account, provide as much information as possible so that we can enable your business benefits faster. Once you create your business customer account, your account will behave like a customer account until we verify your business information. Note that we might request more information about your business before enabling your business benefits. If this happens, follow the instructions found in the email to submit the additional information If you have questions, do not hesitate to contact us. And once again, thanks for visiting our website.