This delivery policy ("Policy") explains how we handle deliveries when you place an order at the onlinedigitaltrade.com website ("Website" or "Service"). By accessing our Website and placing an order, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not place an order on our website. You acknowledge that this Agreement is a contract between you and Online Digital Trade, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.
General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, to the original payment method.
Delivery Location
Items offered on our website are only available for delivery to addresses in the United States and Canada. [We also accept orders from international customers who are shipping to addresses in the United States or Canada .] Any shipments outside of the United States or Canada are not available at this time.
Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and start from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within one to three business days of the date of your order. Business day mean Monday to Friday, except holidays.
Please note we do not ship on Saturdays or Sundays.
Delivery dates may vary due to carrier shipping practices, delivery location, delivery method, and the items ordered. Products may also be delivered in separate shipments.
Please choose a safe delivery location to avoid loss or theft of your order.
Delivery Instructions
[You can provide special delivery instructions on the checkout page of our website.]
Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at [email protected] or use our contact form. However, we will not be liable for any damage to the products in the order during the shipping process. For orders above $350, you can purchase an insurance that will pay any damages to the products caused during shipping.
Changes and amendments
We reserve the right to modify this Agreement or its terms relating to the Website at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing our website and placing an order you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to place an order on our website.
Contacting us
If you would like to contact us to understand more about this policy or wish to contact us concerning any matter relating to it, you may do so via the contact form, send an email to [email protected] or write a letter to 18501 PINES BLVD, STE 3014, Pembroke Pines, FL 33029, United States.
For information about our return policy, click here.
This document was last updated on October 16, 2021